Welcome to J Hill Associates’ website

Leadership coaching and change mentoring

If you:

Are leading major change in your organisation, stepping into leadership for the first time or into a bigger leadership role
Feel you have something valuable to offer and are looking for ways to do that
Want to create positive outcomes from uninvited change
Are at a cross-roads and wanting to clarify your future choices
Have a sense of curiosity, are wanting to break out of the norm and have an appetite for change …

… then you’re in the right place.

I’m Jacqueline Hill and I want to make a positive difference by supporting people who are actively working to make the world a better place. I offer leadership coaching, change mentoring, reflective practice and connecting you with good ideas and helpful people.

My work is informed by significant experience in organisational, leadership and team development and my desire to contribute to environmental and social justice.

This website is designed to answer some frequently asked questions and give you an easy way to get in touch.

Let’s have a conversation!

Frequently Asked Questions

What will I gain from coaching?

Coaching enables you to get to where you want to be more quickly and more cleanly than you would on your own.

It gives you the creative space to reflect, consider and explore your situation, thought processes and reactions; enabling you to make choices towards a life you love.

You will become clearer about what you want, what is helping, and what is getting in the way by exploring practical options and ways of being that work for you. I will introduce models, tools and techniques and support you to apply these within your own context. You will develop new skills and become better at self-coaching and using a more coaching style when working with others.

How would your life be with:

A clearer sense of direction and focus?
Greater self-awareness?
Improved ability to relate to and influence others?
Increased resourcefulness and resilience e.g. the ability to respond effectively to change for yourself and in supporting others?

It is your quest. My coaching acts as a catalyst; uncovering your potential, guiding and supporting you to:

Make major change happen for yourself and your organisation
Unleash your potential despite challenging circumstances
Create clarity from confusion and complexity, taking control of your own personal development
Speak up for yourself, ensuring your needs are met.

Everyone has something extraordinary within them. Let’s find out what that is for you.

Click here to contact me for a no-cost, no-obligation conversation to explore what you are looking for, whether coaching is the best next step, and whether I am the right coach for you.

“Had I not had her (Jacqueline’s) coaching I would not have had the confidence to take on this new role and effectively manage the stresses that any new role places on an individual. I think the most important tools she has given me is my new ability to take criticism constructively and have faith in my abilities, whatever role it is that I am taking on.”

Project manager, youth organisation

“Jacqueline helped me to realise what was blocking my progress and helped me to analyse for myself what I needed to do to move on. My confidence had been severely shaken and she set me back on the path to self confidence again… I feel that with the coaching I not only survived … but I’m raring to continue my road to success. Thanks Jacqueline!”

Senior Leader, Education sector

How do I choose the right coach for me?

Your choice of coach is deeply personal; to who you are and your context and what you want to gain from coaching. You may be looking for:

A coach who has a similar background to you, or a more diverse one
Someone with whom you feel you immediate connection, or who will provide you with the challenges of working with someone very different
A specific type of coaching e.g. life, leadership, or career coaching; or a specialism, such as change management
A coaching package that will meet a specific budget.

Make a list of selection criteria and be prepared to be flexible. Then speak to 3 or 4 different coaches. Coaches come from a range of backgrounds, from therapeutic counselling to careers in commercial business and everything in between.

Whilst their contexts are diverse, my clients share a desire to both lead and be the positive change they want to see in the world. They want to turn ideas into reality and realise their purpose in life. What they also have in common is the desire to have someone “walk with them”; offering a sounding board for ideas and a safe space to explore them. You can find out more about my background and clients on the About page.

My coaching style incorporates working with your values, identity, and beliefs to effect lasting, positive change; through to personal and organisational change mentoring, offering relevant resources and support for you to apply these in your own context.

I draw upon a variety of practical and well-grounded methods and models to provide a catalyst for your thinking:

Providing the structure and process that allows you to think freely
Listening, questioning and challenging as you explore who you are, how you are, and where you want to be
Openly sharing with you tools and techniques that you can adapt and use for yourself
Enabling you to discover more about yourself and your impact on others
Supporting you to follow the paths you wish to explore and to achieve your aims.

My coaching and mentoring are informed by:

Significant experience in strategic planning, change management, leadership, and leadership development
Cross-cultural working and living with those who hold very different world views to my own.

I work with clients from across the globe, using a mix of face-to-face and internet-based video.

Being able to talk openly with and trust your coach is critical. Make a list of your selection criteria, see what others say about working with me, click for testimonials, and contact me for a no-cost, no-obligation conversation to explore what you are looking for, whether coaching is the most appropriate support, and whether I am the right coach for you. If not I can recommend other J Hill Associates colleagues who may be a better fit for what you want and who you are. Click here to contact.

“Jacqueline encouraged me to take specific time out of my day to focus on my own development, something I have never done before! She was able to work well with my approach to coaching which can differ from session to session!”

Manager, Ambition Institute

“Jacqueline has a good ear for… the things that I wasn’t quite saying clearly, and the things that were at a less conscious level… I found it easier than with other coaches to bring up ideas about myself that I find distasteful and so was able to work on them. …. Following our work I have found myself just getting on with it, rather than worrying about what I should be doing so am finding my contributions (to the charity) more effective.”

Charity Trustee

“I have never used coaching before and was sceptical about how useful it would be … I was pleasantly surprised however about how useful the sessions were and the opportunity it gave me to reflect and gain new insight into my personal and professional development. I would recommend coaching to all professionals especially those who have contemplated it but thought ‘it’s not for me’. If you have the right coach which I feel I did it is really an amazing and valuable experience.”

Team leader, mental health charity

What are your qualifications and experience?

I am an accredited European Mentoring and Coaching Council (EMCC) Practitioner with over 30 years’ experience in different sectors, and countries, including senior management and consulting roles. I have carried out over 700 hours of coaching and receive regular coaching and supervision as part of my continuing professional development.

My coach training includes the Certificate of Coaching Skills from Coaching Development, Transactional Analysis TA101 from the Metanoia Institute, and Gestalt Coaching Skills from the Academy of Executive Coaching. I have an appreciation of and experience in coaching across different cultures and neurotypes.

My coaching and mentoring are informed by significant experience in organisational, leadership and team development. Past projects include:

Strategic planning: supporting organisations to develop strategic plans and priorities for business and operational planning, providing recommendations for capacity development and change management
Team effectiveness: supporting teams to work more effectively across geographical, time and cultural boundaries
Learning and development: developing and delivering blended learning frameworks and associated programmes in leadership development, distance management, and change management.

I am also a member of the Climate Coaching Alliance, ICF Change Makers and actively support a range of environmental and social justice organisations.

You can find out more about my background and clients on the About page.

“Jacqueline is an experienced and talented coach and she has really helped me personally and with teams over the past few years. She is very approachable but at the same time is able to challenge and make sure that you are achieving your aims… I am more self aware and am able to think about the outcomes that I want from others when I am designing and thinking about my communication style/approach.”

Head of International Communications, international development organisation

“I felt like I was talking to someone who really understood the whole area of change management. Jacqueline has more than knowledge and tools, she is a keen listener, is extremely patient and understanding and very empathetic.”

Manager, VSO

How will we work together?

I provide personal development either 1:1 or in small groups, and Associates provide specialist support in other areas such as team coaching and organisational development.

One-to-one coaching
Personal development in a group setting
Team coaching and organisational development

One-to-one coaching

We'll start with a no-cost, no-obligation conversation to explore what you need at this time, whether coaching is the most appropriate support, and whether I am the right coach for you. If not I can recommend Associates who may be a better fit for what you want and who you are.

A typical coaching programme starts with a 2-hour foundation session followed by up to six 1-hour face-to-face, telephone or internet sessions over 6-12 months, with between-session support by email. We will agree at the start the number of sessions and their frequency based on the outcomes you are looking for, reviewing progress and how the coaching is working for you at the mid-point and end of the programme.

If your coaching is sponsored I can facilitate 3-way conversations to ensure that the sponsor input and relationships between the three of us are commonly understood throughout.

I also coach single sessions where they relate to a specific issue such as interpreting feedback reports.

It’s your quest. Our work together will act as a catalyst; uncovering your potential, guiding and supporting you to achieve your aims.

“Jacqueline works in a very sensitive and straightforward way. She listened very carefully to understand what I wanted to get out of the coaching at every stage and carefully guided me through each session. She has a whole range of ideas and games and tools, and was very clear about how to use them to chart a way forward. Each second of each session was productive. She also kept checking her understanding of what was required. I was amazed at the way she was able to break big issues into smaller understandable problems I could deal with.” Senior Manager, WaterAid

Personal development in a group setting

In addition to working one-to-one, I run small group workshops in Unconscious Bias, Reflective Practice and Change Management. Let’s have an initial no-cost, no-obligation conversation to explore what you are looking for and how I or my Associates can help. Click here to Contact.

“Jacqueline built a safe environment for us to talk to each other by sharing her own biases, which enabled and encouraged us to share our own.” Workshop participant, WaterAid

“Jacqueline came into a complex situation and provided much needed clarity. She coached and mentored the project team, transferring skills, knowledge and confidence.” Director External Relations, MSI

Team Coaching and Organisational Development

Associates bring expertise in team coaching and organisational development including workshop design and facilitation. Let's have an initial, no-cost, no-obligation conversation to explore what you are looking for and how I or my Associates can help. Click here to Contact.

What does coaching cost?

Every coach has their own range of fees and packages. Consider what you are prepared to pay for other professionals, such as legal advisors. Reflect upon the value to you (and your organisation) of achieving the outcomes you are looking for.

With J Hill Associates, a typical 1:1 package includes:

A 2-hour, face-to-face foundation session
Up to six 1-hour coaching sessions
Session preparation, follow-up, travel time
Between-session email support

This package costs £2,000. We also coach single sessions, for example where they relate to a specific issue such as an exceptional event or interpreting feedback reports, for £250 per contact hour.

All costs exclude travel expenses. J Hill Associates does not charge VAT.

J Hill Associates is a values-driven business and my priority is to have a positive impact in the world by making coaching as accessible as possible. Click here to contact me for an initial no-cost, no-obligation conversation to explore what you are looking for and how that can be achieved within your budget.

“Coaching was an extremely valuable experience. Jacqueline helped me get a long way towards achieving the short-term goals I set myself and reshape my longer-term ambitions from something frightening and remote into something that was achievable and exciting.”

Ambition Institute, Future Leaders programme graduate

“The coaching allowed me to focus on specific areas of my professional practice that I wished to develop and, through a structured approach and targeted tasks, I was able to spend time really thinking about and then discussing the areas I wished to develop. A valuable and worthwhile experience that I would fully recommend.”

Senior leader, Education sector

What's the best way to start?

Let’s have an initial conversation to explore what you need at this time, whether coaching is the most appropriate support, and whether I am the right coach for you. If not then I can recommend other J Hill Associates colleagues who may be a better fit.

Send me an email with a couple of date and time options. I’ll give you a call using whatever method you have your best conversations through e.g. phone, Skype, Zoom, MSTeams. Click here to contact.

It will only cost you your time. Whatever the outcome, it will be time well spent.

“Coaching has given me the time and space to look at myself and think more deeply. It has been an exceptionally positive experience and given me scope to build on what I have learned.”

Day Unit Manager, clinical services provider

“I enrolled in these sessions with nothing specific in mind. I always saw that career coaches hand you over the solutions and you follow a secret recipe to success. With that in mind, I followed the recommendations from my supervisor and joined this coaching cycle. But I discovered a whole new world. It is still magical and offers you a secret recipe, but it turned out to be a one of your creations. This coaching experience brought emotions, thoughts and reflections in a very spontaneous and natural way. Jacqueline provided the safest space I had in a long time. The ownership she ingested in each session had me thriving for more exchanges and sharing. I now feel more confident, more invested in myself, and willing to take on more professional challenges. Thank you for reminding me that learning is a never ending trip!”

Senior Project Assistant, International Organisation for Migration

“Jacqueline was a fantastic support for me while going through a period of organisational, personal and professional change. She has a great balance of sensitivity and challenge. I found her reflective tools very helpful and now feel I have a stronger suite of inner resources to cope with change and perform at my best in the future. A really valuable experience to learn more about me, where I’ve come from and where I’m going next.”

Senior Communications Manager, Cancer Research UK

“A great listener who helped me view things from various perspectives that I had but were not obvious to me, helped me remained focused on the goals of the coaching, and provided helpful resources to help me in my growth journey. Professional, empathetic and challenges you to examine your perspectives whilst discovering your potential.”

Deputy Managing Director, Health Systems Strengthening, Last Mile Health

“I was at a point where I was facing multiple challenges, and feeling that I had lost both momentum and direction. Jacqueline’s coaching enabled me to understand both my true priorities, and the things that were blocking my progress. She was challenging where necessary, always encouraging, and made me responsible to myself for the outcomes. I now have focus, know where I am headed, and am reaping the benefits, both personally and in business.”

Director, Consulting business

“Jacqueline’s coaching facilitated the space and clarity I needed to understand my best role now and helped developed my thinking for my future career plans. I think I already had a lot of the answers to questions I was seeking but Jacqueline’s skilful guidance gave me confidence to act and a purpose in my decision making.”

Associate Director Development, Soil Association

“Jacqueline was a wonderful support during a time of change in my organisation. She helped me realise that during times of upheaval, an understanding and awareness of my own values can provide direction and consistency. She brings a steady, professional and deeply knowledgeable perspective to every conversation.”

Director of Development, CAMFED International